Patti Mara, a pharmacy business coach for over 15 years, shares strategies for transforming pharmacy culture through communication, feedback and defining team success. Website: https://pharmacysuccess.com/ [00:00:15] Introductions [00:01:43] Hiring for pharmacy culture [00:04:15] Importance of business and personality [00:05:05] Matching talent to pharmacy roles [00:05:43] Systematizing routine to handle exceptions [00:08:28] The 4 pillars for team success [00:09:38] Why wee...
