April 10, 2023
In this podcast episode, host Mike Koelzer and guest Brooke Griffin, a pharmacist and professor of pharmacy practice, discuss the importance of soft skills, self-awareness, and effective listening in various contexts, including healthcare, leadership, and personal relationships. Self-awareness is key Use validated surveys Choose confidant carefully Repeat back words Be present always Focus on gratitude Say "tell me" Create intentional spaces Remember names intentional...