April 10, 2023
In this podcast episode, host Mike Koelzer and guest Brooke Griffin, a pharmacist and professor of pharmacy practice, discuss the importance of soft skills, self-awareness, and effective listening in various contexts, including healthcare, leadership, and personal relationships. Self-awareness is key Use validated surveys Choose confidant carefully Repeat back words Be present always Focus on gratitude Say "tell me" Create intentional spaces Remember names intentionally Listen before speaking Co...