Nate Hux, R.Ph, is the owner of two pharmacies in Pickerington, Ohio, with a unique approach to serving customers. With over 20 years of experience in corporate chain pharmacies, Hux became frustrated with the inefficiency and fees associated with t…

Based on the episode # PizzaIsNotWorking with Bled Tanoe, PharmD, Founder Because Pizza can't fix the pressure of vaccine and testing metrics. Because Pizza can't make up for lack of customer interaction and employee motivation. …

Inspired by the episode Assertiveness for Business Relationships | Tyson Clarke, MotherofSkill.com Assertiveness is different than aggression in that assertiveness is about expressing oneself in a direct and honest manner, while aggression is abo…

As a pharmacy leader, it can be difficult to have those tough conversations with your team. But, as Patrick Lott, SHRM - CP, an executive and leadership coach, points out, it's crucial to address any gaps between employee expectations and reali…